Great Location and Excellent Service the hotel was located in the heart of the city and it was easy to reach all the main tourist attractions. We didn't have to spend much time using public transport or taxis. the staff was very friendly, helpful and efficient. They even upgraded our room at no extra cost which was a pleasant surprise.

Room Organization and Soundproofing Our room had a weird layout with not much space to move around and nowhere to store our luggage. the walls were thin and we could hear noise from other rooms which disturbed our sleep.

Superb services. Walking to a subway station from lotti was easy.

I liked best the position access to the main shopping suburbs in Paris near the Opera.

The telephone bill was a exorbitant ... They do not have an hotel phone service but a subcontractor that charge local calls by the "minute" more expensive than any mobile phone company. I "local" call phone to Etihad Airlines in Paris they charged me Euros 40.00 for it, so every short local phone call was in between a$5.00 To a$10.00 Per local call so in for days 12 local calls more about a$150, sounds like "Russian Roulette" to me. They have no wireless except in the lobby! ... but they lent me a Ethernet cable for a room internet connection that they do not publicise at all! .. otherwise my telephone bill could be more than the hotel room charges! I request they refund me the Eur 40.00 they make me pay for the free call number to my local airlines in paris .. Their charges are an abuse of undisclosed powers for failing to warn me about it on arrival or any notice visibly displayed in the room. They are hidden charges.

Convenient location and top-notch service were provided. 🌟

Excellent staff, available and ready to help; good cleaning staff and quality; very good location - just on the Vendome square, next to Tuileries garden and 15 minutes walk from Louvre. Fauburg - Saint-Honore street is also nearby (you may find many cafes or shops there). In all, excellent value for money in the centre of Paris.

We didn't take breakfast, so can't say if it's nice or not. In all - no negative comments.

Very nice staff. Always at your service and pleased to help. Very spacious room with a nice bathroom.

The room was very old fashioned and not very well designed. Desk in front of a window cove and very difficult to find the internet plug. No plug for the computer cable. Light switches all over the show. Had to unplug a lamp to plug kettle in - on the floor... Room needs re-vamping. I often book hotels for clients, and wouldn't book this one - simply due to the room.

Very pretty hotel and the staff was very nice and inviting. Helped when possible.

Having to pay 40 euro for a small roll a way bed for my six year daughter. I guess there was confusion between the languages. The fire alarm going off at 0700 in the morning waking my child and having me jump out of the shower wet with a rob waling out in the hall way trying to find out what is going on. Twice this happened in a matter of 30 minutes due to some tech. problems. Second problem, make sure you are not on the street side. The traffic and noise kept me awake most of the night. Did not get a good not sleep. However, the beds and the rooms are very nice.

We spend fantastic long weekend with the children. Location is great. The room was big, enough space for children to play.

the breakfast was to expensive

Very friendly and efficient staff, very nice environment and best location

In particular the location- is excellent;also staff was very helpful and attentifs to all our requirements

- Glasses for water from the room was not clean; towels- would be a great idea to renewe them

location and size and room comfort, excellent concierge in jose

not pleasant in the bar, poor control of the temperature,too hot. tv remote did not work and poor response to fixing it

The food was exceptional, served by the politest and knowledgable staff. Room service was prompt and our de-luxe room was spotless quiet with everything provided. We would stay there again without a doubt.

That we did not book for two weeks instead of one!

Everething, especially the size of the room (I ordered the ordinary one) and the side view to Vendome Square and Tuilleries Gardens.

Location is superb, walking distance from main attractions.

Carpet and top comforters on beds need to be cleaned!

Location Spacious room Comfortable bed Service Friendly and helpful